TENANTS
Don't forget all repairs/problems can be emailed
to lettings@ketchen-king.co.uk
Tenants
Tenants can feel
confident that by renting a property through Ketchen King they will be dealt
with professionally and fairly.
We understand that renting either your
first property, or perhaps your tenth property, remains a big step to take, and
take pleasure on ensuring that we take you through the process every step of the
way.
We also ensure all paperwork is explained to you clearly.
We have a straightforward professional approach and will ensure that any queries
or questions you may have will be given an immediate answer.
Deposits are
protected as we are a member of the Tenancy Deposit Scheme and therefore no
unreasonable deductions will be made from the deposit giving you peace of
mind.
A detailed inventory complete, with photographs and meter
readings, is provided at the start of all tenancies. Ketchen King has
extensive local knowledge and a list of approved contractors so any maintenance
problems are dealt with quickly and efficiently.
There is also a mobile
phone number of 07725 232143 for emergency
repairs.
The Tenancy Deposit Scheme
The
Dispute Service is an approved independent, not-for-profit company to resolve
complaints and disputes arising in the private rented sector speedily,
cost-effectively and fairly.
The Dispute
Service
PO
Box 1255
HEMEL
HEMPSTEAD
Bucks
HP1 9GN
Telephone number: 0845 226
7837